Your questions, answered.

If you can’t find your question below,
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What sets your equipment apart from that of the top extraction equipment providers?

Efficiency and quality. With our patent-pending spinning method, Complete Maceration Technology, the maceration process is greatly improved. Spinning the material vessel during extraction ensures solvent gently dissolves compounds rather than creating solvent channels or causing solvent to seek a path of least resistance as with traditional, static extraction columns. In addition, spinning allows for cold to be distributed more efficiently and more evenly across the material vessel jacket, allowing for colder extraction capability and more granular temperature control. The result is more yields, expanded efficiency, less labor, faster extraction and higher quality extracts. Complete Maceration Technology, paired with the competitive price of our products, makes all the difference.

Is Purge Labs™ equipment certified?

Purge Labs™ systems are Engineer Peer Reviewed (EPR) and certified by the American Society of Mechanical Engineers (ASME). Beyond that, we strive for high standards of quality and safety in everything we do — it’s at the core of who we are. Everything we manufature, we run through rigorous safety and quality controls.

What is the cost of your systems?

While we have base pricing for all of our machines, we have found our clients always require a variation of the “standard” setup. Get in touch with us and we will work with you to find the perfect fit for your budget.

Do you offer financing?

We offer in-house short-term financing and long-term financing through a third-party lender.

How do you design your systems?

We work only with top extraction engineers, chemists and industrial designers to produce the most efficient designs possible. Additionally, we highly value our customers’ input, and always apply customer insight when improving the design of our latest models. Every successive generation of our systems becomes smarter and more efficient.

Can you ship your systems?

We can absolutely ship anywhere in the world. You tell us how you want the system to arrive and we will provide whatever is needed. Please feel free to contact us at any time regarding your shipping needs.

Which forms of payment do you accept?

We accept cash, debit/credit cards, wire transfers, direct deposits, money orders, cashier checks and PayPal.

What does the jacket on your material columns do?

Heat is the enemy of efficient extraction. Jacketed material columns allow you to freeze your material vessel before and during the extraction process, thus enabling you to attain much lower extraction temperatures. Lower temperatures mean you can extract more desirable compounds, while leaving out undesirable compounds such as lipids, waxes and chlorophyll.

With a non-jacketed material column, you cannot achieve this freezing effect on your material column. However, you can still freeze your material before loading it into your material column, or you can freeze your solvent to help coagulate your lipids and waxes within the material.

What training and support do you offer for customers and resellers?

Our team of experts sets you up with the knowledge and equipment you need to stay compliant, the resources you need to be successful, and the training you need to get going. Whether you’re looking for a basic introduction to extraction, or for something more advanced, we’re here to help. Please contact us to learn more about our training programs.

What kind of people use your systems?

We’re a big tent. Purge Labs™ supplies smaller craft producers, as well as large-scale commercial processors. Above all else, we work to meet a specific need: some people need systems, while others are looking for consulting, systems and setup. Because each case is different, we work differently in every case.

Do you offer returns?

We don’t offer returns. In the rare event that there’s a proven manufacturing defect, we’re happy to work with you to exchange it for the same or a similar product.

Which method of extraction are your systems suited for?

Our systems run on butane, isobutane, and propane. While we don’t produce CO2-run systems, or specific ethanol-run systems, you can safely run ethanol through our current line of products. Contact us for more details.

Is there any setup required?

Like any high-performance system, there’s a lot of set up. We’ll help you through every step, make sure your system is running as it should, and provide all the training you need to be safe, compliant and successful.

Do you offer help with maintenance?

Just like any high-performance machine, our systems need regular maintenance and tuning. We can help there, too. Our experts are on hand for guidance and advice. Just get in touch.